799pkr Privacy Policy
At 799pkr, your personal data is handled with the same care we put into every other part of the platform. This Privacy Policy explains exactly what information we collect, why we collect it, how it is used and stored, who we share it with, and what rights you hold over your own data.
Our Privacy Commitments
These highlights summarise the key ways 799pkr protects your data. The full policy below contains the complete legal detail.
Data Encrypted End-to-End
All data transmitted between your device and 799pkr is protected by 256-bit SSL/TLS encryption. Stored personal data is encrypted at rest using industry-standard cryptographic protocols.
No Sale of Personal Data
799pkr does not sell, rent, or trade your personal information to third-party advertisers or data brokers. Your data is used solely for the purposes described in this Privacy Policy.
You Control Your Data
Every 799pkr account holder has the right to access, correct, and in certain circumstances, delete the personal data we hold. Submit a request any time via support.
Defined Retention Periods
799pkr retains personal data only for as long as required by our legal obligations, regulatory requirements, or the active use of your account — whichever is longer.
Transparent Cookie Use
799pkr uses cookies strictly for platform functionality, session management, and analytics. We do not use third-party advertising cookies that track you across unrelated websites.
Regulatory Compliance
799pkr's data practices are designed to comply with applicable international data protection standards and the obligations set by our gaming licence, including KYC and AML requirements.
1 Who We Are
This Privacy Policy is issued by the operator of the 799pkr platform, accessible at 799pkr.net (referred to in this document as "799pkr", "we", "us", or "our"). 799pkr operates an online casino and sports betting platform serving players in Pakistan and other eligible jurisdictions.
For the purposes of this Privacy Policy, 799pkr acts as the data controller in respect of all personal data collected from players, visitors, and prospective users of the 799pkr platform. Questions or requests relating to data privacy may be submitted to our support team at [email protected].
2 Scope of This Policy
This Privacy Policy applies to all personal data collected by 799pkr through:
- The 799pkr website and mobile web interface at 799pkr.net
- Account registration, login, and verification processes
- Deposit and withdrawal transactions
- Game play, betting activity, and platform interactions
- Customer support correspondence (email, chat, and phone)
- Marketing communications where you have opted in
- Responsible gaming tools and self-exclusion requests
This policy should be read alongside the 799pkr Terms & Conditions and the Responsible Gaming Policy, both of which contain related provisions that form part of your agreement with 799pkr.
3 Data We Collect
799pkr collects personal data through several channels. The categories of data we may hold about you are set out in the table below.
| Data Category | Examples | How Collected |
|---|---|---|
| Identity Data | Full name, date of birth, CNIC number, nationality | Registration form, KYC verification |
| Contact Data | Email address, mobile number, city of residence (e.g., Karachi, Lahore) | Registration form, account settings |
| Financial Data | JazzCash / EasyPaisa wallet number, bank account details, transaction history | Deposit and withdrawal processes |
| Technical Data | IP address, device type, browser type, operating system, session timestamps | Automatic collection via platform logs |
| Usage Data | Games played, bets placed, pages visited, session duration, bonus interactions | Platform activity tracking |
| Communications Data | Support chat transcripts, email correspondence, complaint records | Customer support interactions |
| Verification Documents | CNIC copies, proof of address, payment method evidence | KYC verification process |
799pkr does not collect sensitive personal data such as racial or ethnic origin, religious beliefs, political opinions, biometric data, or health information, except where expressly required by applicable law or regulation (for example, problem gambling self-exclusion records).
4 How We Use Your Data
799pkr processes your personal data for the following purposes:
4.1 Account Management & Service Delivery
To create and maintain your 799pkr account; to verify your identity and age (21+ requirement); to process deposits and withdrawals in PKR; to deliver the games, betting markets, and services you access through the platform; and to communicate with you about your account status.
4.2 Legal & Regulatory Compliance
To comply with Know Your Customer (KYC) obligations; to fulfil Anti-Money Laundering (AML) reporting requirements; to enforce responsible gaming obligations including self-exclusion; to maintain records required by our gaming licence; and to respond to lawful requests from regulatory authorities.
4.3 Fraud Prevention & Security
To detect, investigate, and prevent fraudulent transactions, bonus abuse, account takeover attempts, and other forms of platform misuse. 799pkr uses automated systems and manual review processes for this purpose.
4.4 Platform Improvement & Analytics
To analyse how players interact with 799pkr in aggregate; to improve the platform's functionality, speed, and mobile experience; to identify and fix technical issues; and to develop new features and game categories.
4.5 Marketing Communications
To send you information about 799pkr promotions, bonuses, new game launches, and seasonal offers (such as Eid and Ramadan campaigns) where you have provided explicit consent to receive marketing. You may withdraw marketing consent at any time by updating your account preferences or contacting support.
4.6 Responsible Gaming
To apply and monitor deposit limits, session controls, cool-off periods, and self-exclusion orders; to identify patterns of play that may indicate problem gambling; and to provide appropriate interventions in line with our responsible gaming obligations.
5 Legal Basis for Processing
799pkr processes personal data on the following legal bases:
- Contract performance: Processing necessary to provide you with 799pkr's services under the Terms & Conditions you accepted at registration.
- Legal obligation: Processing required to comply with KYC, AML, responsible gaming, and other applicable legal and regulatory requirements.
- Legitimate interests: Processing for fraud prevention, platform security, internal analytics, and business improvement — where these interests are not overridden by your data protection rights.
- Consent: Processing for marketing communications and non-essential cookies, where you have provided explicit, freely given consent that you may withdraw at any time.
6 Data Sharing
799pkr does not sell or rent your personal data. We may share data with the following categories of third parties, strictly for the purposes described in this policy:
- Payment processors: JazzCash, EasyPaisa, HBL, UBL, Meezan Bank, and other financial institutions through which your transactions are processed. These parties receive only the data necessary to execute the specific transaction.
- Identity verification providers: Third-party KYC services that assist in verifying the identity and age of players as required by our licensing conditions.
- Game software providers: Licensed gaming studios whose titles are hosted on the 799pkr platform. Game providers receive anonymised or pseudonymised technical identifiers, not your full personal profile.
- Fraud prevention services: Specialist providers that assist 799pkr in detecting and preventing fraudulent activity, bonus abuse, and money laundering.
- Regulatory authorities: Applicable gaming regulators, financial intelligence units, and law enforcement bodies where disclosure is required by law.
- IT infrastructure providers: Cloud hosting, content delivery, and platform infrastructure providers who process data on our behalf under strict data processing agreements.
No Advertising Networks: 799pkr does not share your personal data with advertising networks, social media companies, or third-party marketing platforms for the purpose of targeting you with advertisements on other websites or applications.
7 International Data Transfers
As an online platform, 799pkr may process or store personal data on servers located outside Pakistan. Where personal data is transferred internationally, 799pkr applies appropriate safeguards to ensure the transferred data receives a standard of protection consistent with this Privacy Policy.
Safeguards for international transfers include data processing agreements with service providers that include contractual data protection obligations, and selection of service providers that maintain internationally recognised security certifications.
8 Data Retention
799pkr retains personal data for as long as your account remains active, and for a minimum period thereafter as required by applicable gaming, financial, and anti-money laundering regulations. Specifically:
- Account and identity data — retained for a minimum of 5 years following account closure, in line with standard AML record-keeping requirements.
- Transaction records — retained for a minimum of 5 years from the date of the transaction.
- Self-exclusion records — retained for the duration of the exclusion period plus a minimum of 5 years following its expiry, to prevent re-registration during exclusion periods.
- Customer support correspondence — retained for 3 years from the date of the last interaction, for dispute resolution purposes.
- Marketing consent records — retained for the duration of your consent plus 3 years following withdrawal, as evidence of compliance.
- Technical and usage data — typically retained for 13 months for analytics and fraud detection purposes, then anonymised or deleted.
On expiry of applicable retention periods, personal data is securely deleted or anonymised in accordance with 799pkr's internal data lifecycle procedures.
9 Cookies & Tracking Technologies
The 799pkr platform uses cookies and similar tracking technologies to deliver core platform functionality and to improve the user experience. The categories of cookies used are:
- Strictly necessary cookies: Required for the platform to function. These include session management cookies that keep you logged into your account and security cookies that protect against cross-site request forgery. These cannot be disabled.
- Functional cookies: Store your preferences such as language settings, currency display, and previously visited game categories to personalise your experience.
- Analytics cookies: Collect anonymised data about how users interact with the platform — pages visited, session duration, error events — to help 799pkr improve platform performance. Analytics data is aggregated and not linked to your personal identity.
799pkr does not use third-party advertising cookies or tracking pixels that share your behaviour data with external advertising networks. You may manage non-essential cookie preferences through your browser settings.
10 Your Privacy Rights
As a 799pkr player, you hold the following rights in respect of your personal data. To exercise any of these rights, contact our support team with your request and sufficient identification information to verify your account.
Right of Access
You may request a copy of the personal data 799pkr holds about you, along with information about how it is used and who it has been shared with.
Right to Rectification
If any personal data we hold about you is inaccurate or incomplete, you have the right to request that it be corrected. Basic information such as email address and mobile number can be updated directly in your account settings.
Right to Erasure
In certain circumstances, you may request deletion of your personal data. This right is subject to 799pkr's legal obligations — regulatory and AML record-keeping requirements may require us to retain certain data for a defined period even after account closure.
Right to Restrict Processing
You may request that 799pkr restrict processing of your personal data in specific circumstances, for example while the accuracy of data is being contested.
Right to Data Portability
You may request a copy of personal data you have provided to 799pkr in a structured, machine-readable format, where technically feasible and where processing is based on consent or contract.
Right to Withdraw Consent
Where 799pkr processes your data on the basis of consent (for example, marketing emails), you may withdraw that consent at any time. Withdrawal does not affect the lawfulness of processing prior to withdrawal.
799pkr will respond to all data rights requests within 30 days of receipt of a verified request. For complex requests, this period may be extended by a further 60 days with prior notice. There is no charge for submitting a data rights request.
11 Children's Privacy
The 799pkr platform is strictly intended for adults aged 21 years and older. We do not knowingly collect personal data from individuals under the age of 21. If we become aware that personal data has been collected from an underage individual, the associated account will be closed immediately and the data deleted, subject to any mandatory regulatory retention obligations.
If you are a parent or guardian and believe that your child has registered on 799pkr, please contact our support team immediately at [email protected] so that we may investigate and take appropriate action without delay.
12 Security Measures
799pkr implements a comprehensive set of technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, destruction, or alteration. Measures include:
- 256-bit SSL/TLS encryption for all data in transit between your device and 799pkr's servers.
- Encryption of sensitive data at rest, including financial data and identity documents.
- Role-based access controls ensuring that 799pkr staff can only access personal data relevant to their specific function.
- Multi-factor authentication for all internal administrative access to production systems.
- Regular security vulnerability assessments and penetration testing by independent security professionals.
- 24/7 automated monitoring for unusual access patterns, potential intrusions, and data anomalies.
- Formal data breach response procedures, including notification protocols for significant breaches.
While 799pkr takes all reasonable steps to protect your data, no online platform can guarantee absolute security. You also have a responsibility to protect your account credentials — do not share your password with anyone, and use a strong, unique password for your 799pkr account.
13 Third-Party Links
The 799pkr platform does not contain links to external third-party websites as part of its standard navigation. Where promotional or informational content may reference third parties (for example, game providers or payment methods), 799pkr is not responsible for the privacy practices of those third parties. We recommend reviewing the privacy policies of any third-party services you use in connection with your 799pkr payments.
14 Policy Amendments
799pkr reviews and updates this Privacy Policy periodically to reflect changes in our data processing practices, new legal requirements, or platform developments. The effective date at the top of this document indicates when the current version was published.
Where amendments are material — meaning they significantly affect how we collect, use, or share your personal data — 799pkr will provide advance notification via the registered email address on your account. Continued use of the platform following notification of material amendments constitutes your acceptance of the revised policy.
15 Contact & Complaints
For any questions, requests, or concerns relating to this Privacy Policy or 799pkr's data processing practices, please contact our support team:
Email: [email protected]
Please include "Privacy Request" in the subject line, along with your registered account username and a clear description of your query or request. 799pkr targets a response time of 48 hours for all data privacy enquiries.
Complaints: If you are not satisfied with 799pkr's response to a privacy concern, you have the right to escalate your complaint to the relevant data protection authority in your jurisdiction, or to the regulatory body under whose authority 799pkr's gaming licence is issued.
Your Data is Safe. Your Games Await.
Now that you know how 799pkr handles your information, join Pakistan's most trusted online gaming platform — over 1,200 games, instant PKR deposits, and support in English and Urdu.